Testimonials

 

“My son had his eyes tested and a dyslexia colour test done by Bish at Fair Oak. Bish was so patient and put my son at ease, did not rush him through the process and kept me informed of what he was checking for.

Previous glasses provided by another company turned out to be the wrong prescription!

The office staff were amazing and couldn’t do enough to help, wonderful service. Would definitely recommend.”

J Brisley, May 2017

“Excellent service and advice”

Mr J.B, Portsmouth, June 2017

“Excellent service , thorough eye test and great glasses without any rush!”

Mr P.S Portsmouth, May 2017

“A big thank you for all your help and service”

Ms G.S Portsmouth, October 2016

“The ‘A’ team at Ashleigh Sight Care thank you for all your help and advice. Felt like being at home“

Mr B.G Portsmouth, December 2016

“Thanks for everything you are very kind always helpful and always smiling”

Mrs J.L Portsmouth, July 2015

“Cheerful, helpful and efficient.  What more could one ask?”

Mrs SM, Romsey, August 2015

“Everyone is always very welcoming and cheerful.  Also, very helpful and patient”

M. Oscroft, Romsey June 2017

“Always a pleasure coming to see Mrs Ashleigh and her team. Professional and very caring people “

Mr A Pearce, Romsey, October 2016

“Excellent team of girls. Mrs Ashleigh always gives us a great eye test. Been coming here for years. Always taken time and care with choosing our glasses”

Dr E Cooper, Romsey September 2016

“I’ve always been treated very well here .Mrs Ashleigh gives a great eye test very through .Choosing glasses with the girls is great they never rush me and help is there if I need it.”

MA Parsons, Romsey, November 2015

“This is the only optician I love to visit they are all so friendly and very helpful .Nothing is too much trouble. Their customer service is excellent”

A Emery, Romsey, December 2015

“Good afternoon Tracey

I know that you spoke with my wife on the phone and she said how happy I was with my new glasses but I just wanted to add my comments.

They are absolutely wonderful and I have mastered the use of the variable lenses very quickly as a result of your tuition. The prescription was obviously scientifically precise and the quality of image is a joy whatever the distance.

You are a wonderful opticians run by an amazingly caring and technically brilliant group of individuals. I’m tempted to buy another vintage frame just to taste the service again.

My best wishes and thanks to you Tracey, Gill and of course the astonishing Bish.

Best wishes”

TP & AP Fair Oak, October 2015

“Thank you so much for caring for my father. He felt in really safe hands. The fact that you took him to the hospital personally was a piece of outstanding service”

PM. Fair Oak, November 2015

“What a friendly and professional service. Many thanks and I have had lovely comments on my new look!”

Mrs SF, Fair Oak, November 2015

“Nothing is ever too much trouble. Tracey has come to my house to fix my glasses when I was ill and collected myself and my wife for our appointments, dropped us home and delivered my new glasses. All the staff deserve a medal. I think that is why we need a good old fashioned local optician.”

Laura B, Fair Oak, December 2015

“Due to my illness I have not had my eyes tested for many years and felt very nervous attending my appointment. I found the staff so friendly and welcoming that I completely relaxed. The test was longer than I expected but really in depth. The optician was very reassuring. Thank you for your time and care”

A.V. Eastleigh October 2015

“I had my eyes tested somewhere else but had to get my money back as the test and glasses were unsatisfactory. I’m glad that I took a chance and came to the local village practice. The atmosphere is completely different. Bish (I think that is correct), who tested my eyes was thorough and so knowledgeable. There was no hard sell by Tracey after my test but I did have new glasses which are superb and, unlike my preconceived ideas, not expensive!”

T.P. Fair Oak August 2015

“
I think this is the best opticians in the UK. I recommend this to every one in the UK”

HL (aged 9) (Fair Oak) September 2015

“
Very happy with my treatment. The whole event was very professional, pleasant staff, nothing too much trouble”

Derek J Barney (Fair Oak) September 2013

“Fantastic service, and the most thorough eye check I have ever had. Everything was explained to me by Bish as he worked through the process completely unhurried – so refreshing nowadays. I opted for the OCT scan which was well worth the extra cost for the assurance that all is well. I can’t fault the service, level of experience, and friendliness that the team provide, and would recommend Ashleigh Sight Care to everyone (as indeed I already have started to do). Thank you!”

Nick Bishop, December 2014

“
Excellent service and made my children confident”

Emma Merritt (Fair Oak) October 2013

“
Very thorough and helpful. I have recommended your practice to all the school mums – you are brilliant with my children”

Mrs Strand (Fair Oak) September 2013

“
Always exceptional and helpful advice. A very friendly atmosphere which is very important as I am often in on a regular basis with my 9-year old son to see Tracey”

Mrs Lawrence (Fair Oak) September 2013

“
Very satisfied customers because of very professional service. Our thanks”

Mr & Mrs Seagrove (Romsey, Hants) September 2013

“
Brilliant! Staff very helpful. Good advice. Make you feel very welcome”

JB (Southampton) September 2013

“
Excellent! So glad that I came back to this opticians”

Mrs Chapman (Southampton) September 2013

“
All jolly good”

D. Mitchell (Romsey, Hants) September 2013

“
What a splendid place. Felt more like being at home than an opticians. Everyone is SO friendly and the place was buzzing! A credit to your profession … so efficient and about time that someone valued their service to their customers – well done everyone at this practice”

Mrs PM (Romsey, Hants) September 2013

“
I received very professional service and attention at a time when my eye health was suddenly poor. I was wonderfully re-assured that my eye health wasn’t as bad as I had though and the results were  explained to me very clearly, simply and carefully by Mr Ashleigh. He showed me a scan of the inside of my eyes, the problem I had recently had due to Macular Degeneration and a prompt referrral resulted in his saving my vision from deteriorating further. I will be forever grateful to this practice”

Mr BL (Fair Oak, Hants) September 2013

“
Everyone at this practice took lots of time over me and my eye care. The glasses look good on me – and I can see much better with them. I was surprised that they cost less than I thought. The last ones from a shop in the City Centre were a bit  cheaper but didn’t last very long. I will definately stay at this new practice”

Mrs F  (Southsea, Hants) August 2013

“
I will now change to you from my old opticians. Your optician gave me much more time in the eye test, let me take some frames home for my husband to see (and I had never been to you before!) and the finished glasses were BEAUTIFUl. This level of service is absolutely unheard of in the 21st century. Well done to this practice.”

Mrs JS  (Bishops Waltham, Hants) August 2013


”
I was looked after very well. A very friendly and happy team. The best test that I have ever had – Becky was the Optician’s name”

Mrs V. N.   (Portsmouth) November 2012


”
One of your commentors said ‘Could’ve gone elsewhere’ and so I decided to try you, instead of the ‘Should’ve gone to xxx’ place I tried last time. What a terrific difference. I had quite forgotten how customer service used to be at one time – until my visit to your practice reminded me! What a lovely place to have your eyes tested. Everyone was so friendly, the lovely German Dr. Ashleigh extremely competent and thorough … as well as a decent range of glasses and most competent staff . Nobody rushed or hurried me and Mrs Ashleigh took a lot of care and time explaining features about my eyes and showing my the photographs of the inside of my eyes.  An experience and level of service that I had forgotten still exists in rare places such as this “

Prof. R.N ( Southampton) Deceember 2016


”
Personally, I can only say that one would go a long way to find a practice so warm and friendly and efficient as Ashleigh’s. It is a pleasure to walk in and be greeted by such a splendid team.”

M.B.  (Bitterne, Southampton) January 2012


”
Tracey couldn’t have been more helpful. Excellent service! I am really thrilled with both my ordinary glasses and my sunglasses – thank you!”

Sue Hart  (Fair Oak, Hants) October 2012


”
Everyone is so friendly. You all made me feel so comfortable. I think all of the staff are very good at their jobs – and clearly like working there!”   

Mrs K Fitzsimmons  (Fair Oak, Hants) October 2012

 


”
Very professional service. I was given the confidence that my eyes were examined and results explained to me very clearly, simply and carefully by Mr Ashleigh. He showed me a scan of the inside of my eyes and I was very relieved to find that they were completely clear and healthy.”

Patrick Kelly  (Fair Oak, Hants) December 2012


”
The time and care given in helping me to choose suitable and comfortable new frames has been exceptional in comparison with other opticians and larger practises. I am extremely grateful and very happy with my new glasses and assured of ongoing care”

S. Sammons  (Portsmouth) December 2012

 


”
I have been with you for many years and I’d like to say that you have been consistently excellent year to year to year. You set an example to others where a different person sees you each time where the short time taken and the quality of eye tests varies so much. I don’t like to be in and out in ten minutes – I like to spend time and care when it comes to my eyes since this pair have to last me a lifetime!”

A.S. (Fair Oak, Hants) November  2012


”
I have always found the staff very helpful and understanding. They take lots of time and are always chatty and happy and they have a good selection of frames. The eye test is first class and the optician, Lara, took lots of time and care with me”

Mr D.P.  (Bitterne, Southampton) November 2012


”
Experienced and friendly people at Ashleigh’s. They always have time for a chat and a laugh – but good and competent at their respective jobs. I like this place”

Mrs R.A.  (Bishops Waltham) December 2012 2012


”
Mrs Ashleigh and staff: Many thanks for sorting out problems regarding spectacles I bought from one of the big High Street stores. Even though you had not supplied my glasses, you and your staff had no hesitation in sorting out the problems …. and I was very pleased with the outcome. I can now see better and I am going to enjoy my Christams even more! Well done!!!”

Mrs R.D.  (Romsey) December 2012


”
Personally, I can only say that one would go a long way to find a practice so warm and friendly and efficient as Ashleigh’s. It is a pleasure to walk in at Portswood and be greeted by such a splendid team.”

M.B.  (Bitterne, Southampton) January 2012



”It was particularly helpful having the changes (in my eyes) and of my sight deteriorating and the reasons for them, explained so clearly. Helpful, too, to know that new spectacles can correct this.”

Mrs P. T.  (Bassett, Southampton),  January 2012

“Excellent service. A very pleasant experience. I felt very welcome, with no rush. Very good advice. Thank you!”

Mr. D.L.  (Chandlers Ford),  June 2012

“Everyone is so friendly and people are put at their ease.  Thank you so much!”

Mrs. M. S.  (Highfield, Southampton),  July 2012



”Fantastic service, and the most thorough eye check I have ever had. Everything was explained to me by Bish as he worked through the process completely unhurried – so refreshing nowadays. I opted for the OCT scan which was well worth the extra cost for the assurance that all is well. I can’t fault the service, level of experience, and friendliness that the team provide, and would recommend Ashleigh Sight Care to everyone (as indeed I already have started to do). Thank you!”

Nick Bishop (Chandlers Ford), March 2017

“What a lovely optician! I had a great eye test at this practice and everything was like it used to be – no rush, no hurry and the eye test took 45 minutes. I had all the trimmings – eye pressures, visual fields, eye scan, eye photos and loads of other tests I’ve never had before. Could’ve gone elsewhere – but this was perfect.”

Mrs B. A. (Chilworth, Southampton), April  2017

“I found that everyone at Ashleigh Sight Care spent more time with me from start to finish. I didn’t feel rushed and knew I was receiving a high standard of care. My glassses and contact lenses were ready within a week and I know that if I have any problems at all, I can rely on them for help as soon as possible. I am pleased that I didn’t go back to the High Street chain that I had previously visited – where I felt I was a number on a conveyor-belt!!”

S. E Lock (Horton Heath), November 2011

“I have been very pleased with your professional, caring and efficient service.”

S. Roberts (Fair Oak, Hants), November 2011

“Thank you so very much for very kindly agreeing to replace my right hand lens of my new glasses, both that and the repositioning of the fitting have greatly improved the sight and ease with which I can walk. Thank you again for your kind help.”

Mrs G.D (Romsey), May 2017

“With many thanks for helping to sort out the problems with my glasses even though they were made elsewhere.”

Mrs R.D (Romsey), December 2011

“Great Service!”

J. Hopkins (Andover, Hants), November 2011

“A very friendly and professional service. Thank you!”

S. Smith (Bishopstoke, Hants), June 2017

Book an appointment with Ashleigh Sight Care